Upon Customer's request and at Velasa Sports d.b.a. Sparx Hockey (the “Company”) discretion, we may offer a Commercial Trial 30-Day Money Back Guarantee. This offer allows a Commercial Account or Team to evaluate the Sparx Hockey Sharpener and Demo Grinding Ring (the “Product”) set at NO COST.
If customer wishes to execute the 30 day Money Back Guarantee, customer must request return within 30 days from original ship date, the Customer must return the Product (Sharpener + Demo Grinding Ring Set) to Sparx Hockey in its original packaging. Sparx Hockey covers the cost of the return shipping. Customers should email firstname.lastname@example.org to request an RMA authorization for the return. Once the Product is received and inspected, Sparx Hockey will issue a full refund of the Customer’s purchase price minus the original outbound shipping cost.
If the returned Product is damaged beyond normal wear and tear, the Company has the right to charge for such damage, the amount of which will be determined in our sole discretion. If the Product is not sent back in the original packaging and/or gets damaged in transit, we have the right to charge the Customer for any damage up to the full amount of the Product at the then-published selling price.